Telephone services 

Updated: 17.4.2014 - Next update: 15.10.2014

The use of traditional telephone services is decreasing

In 2013, Finns called, on the average, approximately 8,6 call minutes per day when taking into account both fixed-line and mobile call minutes. Finns sent, on the average, 2,6 text messages and 0,04 multimedia messages per day.

The number of call minutes made from the mobile network decreased in 2013 for the second year in a row. The annual level of the decrease was small, less than one per cent in both 2012 and 2013. The number of call minutes made from the fixed telephone network decreased by about 10 per cent during 2013. The decrease has remained strong, but it has slowed down slightly in comparison with the previous years.

The year 2013 was the first year when the number of text messages sent dropped in Finland. The decrease from the previous year was 7 per cent. When examined at biannual level, the drop actually started already during the second half of 2012. On the other hand, the number of multimedia messages continued to increase, and the growth has also accelerated from the year before, from the annual growth of 20 per cent to over 35 per cent.

More statistics related to telephone and broadband services as well as further information on the development of these can be found on FICORA's statistics pages.

Finnish Communications Regulatory Authority

Description of indicator

The data is collected bi-annually. Call minutes and the number of messages have been reported in millions during the time periods of 1 January - 30 June and 1 July - 31 December.

Fixed network call minutes contain the total number of call minutes made by household and corporate customers from the fixed network (including local, national and international calls, calls to service and freephone numbers and national corporate numbers and mobile subscriptions).

The number of minutes of mobile calls made in Finland (subscriptions or prepaid) by household and corporate customers is included in the title 'Mobile call minutes'.

The number of SMS messages includes all text messages sent in Finland.

The number of MMS messages includes all multimedia messages sent in Finland.